Cancellation and Refund Policy

Document Last Updated: October 2024
WinIt Law's Refund Policy

At WinIt Law, we are committed to delivering high-quality legal services. We recognize that, occasionally, things may not proceed as anticipated despite our efforts. If you are thinking about discontinuing use of WinIt Law's services and are dissatisfied with your lawyer, we urge you to speak with our support team. They will directly engage with your lawyer to resolve your concerns and enhance your service. If it becomes necessary, we might also consider reassigning your case to a different lawyer.

Should you decide to discontinue using WinIt Law, we will assess your case to determine if a refund is applicable. The refund amount is determined by evaluating the services already provided, those currently in progress, and the specific advantages you've gained since the onset of your case. These advantages include:

  • A specialized technology platform offering real-time case updates, digital delivery of your case, and tailored content accessible 24/7.

  • Efficient document collection, streamlined intake procedures, and an automated proof of service system.

  • Our customer support team, available through email, phone, and live chat during business hours, along with round-the-clock automated assistance.

  • Useful resources, data, tips, and reminders that assist you in maintaining communication with your lawyer and legal team and staying on course.

  • Our financial team, who aids in managing your payments and navigating third-party financing partnerships, enabling immediate access to legal services with flexible payment plans.

If you decide to discontinue services at WinIt Law, please reach out to our team by dialing (888) 599-4648 or email payments@winitlaw.com. For inquiries regarding an existing refund, please contact payments@winitlaw.com. Ensuring you receive excellent legal care remains our utmost priority, and we deeply regret any instance where our services do not meet expectations. We appreciate your choice to use WinIt Law.